What happens the first time I log into Purview?

The first time you log into Purview, you will be prompted to change your password if your old password does not meet the new security requirements

In addition, you will also be prompted to accept the End User License Agreement (EULA). You only have to accept the EULA once

Logging into Purview For Mortgage Brokers

  • To log into Purview for Mortgage Brokers, navigate to
  • In the top right hand corner, input your User ID and password provided to you in your account confirmation email
    • Passwords must be at least 6 characters and contain at least 1 numeric character, 1 lowercase and 1 uppercase character. If password does not meet requirements, you will be asked to change your password
    • If you have forgotten your Login ID or password, please call our Customer Service Centre toll free at 1.855.787.8439
  • Once your password has been accepted, you will be prompted to accept an End User License Agreement prior to proceeding to the homepage
    • Click “I accept the terms of the License Agreement” then OK to access the Purview for Mortgage Brokers homepage


Forgot your password?

If you have forgotten either your User ID and/or password, please follow these simple steps:

  • Click the “Click here for Assistance” link, at the top right hand of the homepage screen
  • Select either “I don’t know my Password” or “I don’t know my User ID” and click “Submit”
  • Enter your email address in the box provided and click “Submit”
  • Follow the system prompts and you will be able to receive a user ID reminder or password reset via email at the address you provided during registration
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request