How do I reset my password?

If you have forgotten either your User ID and/or password, please follow these simple steps:

  • Click the “Click here for Assistance” link, at the top right hand of the homepage screen
  • Select either “I don’t know my Password” or “I don’t know my User ID” and click “Submit”
  • Enter your email address in the box provided and click “Submit”
  • Follow the system prompts and you will be able to receive a user ID reminder or password reset via email at the address you provided during registration

You can also call Customer Service at 1-855-787-8439 for any questions or password resets

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